Prepare labels online before sending parcels overseas

Starting 1st January 2021, it has been mandated to send “digital data for customs clearance” beforehand to send packages overseas using Japan Post. It means that you need to generate a label online instead of writing on a physical copy of a label. If the digital data isn’t submitted, the parcels may get returned to the sender, or may take longer time for the parcels to pass through the customs.


This was decided by the signatories of the Uniersal Postal Union in accordance with the higher demand for the improvement of the security of the international parcels from the perspective of preventing the terrorism.

The services that are subject to this are:

  1. EMS(Express Mail Service)

  2. International Parcel(by air, SAL, and surface)

  3. International e packet

  4. International e packet light

  5. Small wrapped goods