In Case of Emergency


If you require urgent medical attention, please contact the Health Center or OIST Clinic.

  Health Center  098-966-8945 (ext.28945) 9:00~17:00 from Mon. to Fri.
  OIST Clinic  098-982-3446 (ext.23446)
  Mornings of Mon. Wed. and Fri.


If you feel that you are in a crisis, or if you are concerned about the health condition of someone you know, please contact:

  • OIST Help Line: 098-966-8989 [24hrs/ 7days]

  • Fire Engine / Ambulance: 119

  • Police: 110

  • For a person exhibiting COVID-19 like symptoms, please call 030-6636-4816 to consult with a local public health center.

  • Be. Okinawa Inbound Medical Interpreter Call Center: 0570-050-235

Reception hours: 24hrs/ 7days
Available languages: English, Chinese (Beijing, Cantonese), Korean, Spanish, Portuguese, Thai, Vietnamese, Indonesian, Tagalog, French, Nepali, Malaysian, Italian, German, Russian (16 languages)

Free anonymous telephone counseling and support across Japan

A non-profit emergency assisstance service in other languages (24hur/7days). The Japan Helpline provides assistance for any situation, from an emergency to a simple enquiry.

  • Poison information service 
    072-727-2499 (Osaka, 24hrs/7days)
    029-852-9999 (Tsukuba, everyday from 9:00 to 21:00)

- First aid measures
- Recommendation to have medical examination immediately
OR to have medical examination if any symptom appears during observation at home
- Japanese service only 

Emergency Procedures